Take payment, a deposit or a card hold when patients book
Card payments through your own Stripe account: full payment, deposits or card holds per service, with no-show fees and simple refunds.
- Choose how each service is paid for.
- Cancellation rules: a free window and a no-show fee.
- Each booking shows what was paid and what's due.
- Refund to the card, or record a cash refund.
Simplified screens with sample data.
Payments and deposits
What you get
- Choose for each service: pay in full, a deposit, a card hold taken when the appointment is done, or pay in the pharmacy.
- NHS services are never charged online.
- Set a free cancellation window, and no-show or late cancellation fees charged to the card the patient saved.
- Refund to the card or record a cash refund. Only pharmacists and owners can give refunds.
- Money goes to your own Stripe account. Stripe's processing fees apply.
How it works
Three steps
Step 1: Connect Stripe
Set up your Stripe account through Stripe's own sign-up, from your dashboard.
Step 2: Set each service
Pick full payment, a deposit, a hold or pay in store, and your cancellation rules.
Step 3: Get paid
Patients pay as they book; holds are taken when you complete the appointment.
Works with
Related features
Online booking
A booking site for your pharmacy, a widget for your existing website, and times that come from your real hours and team.
Learn moreCalendar and Today
Day, week and month views by team member or room, drag-to-reschedule, walk-ins and a Today page that shows what needs you.
Learn moreReports
Reports on bookings, services, staff and patients, with CSV downloads.
Learn more
Guides
Read more
Reminders
Pharmacy appointment reminders: how to cut no-shows this winter
How UK pharmacies cut no-shows: reminder timing, email vs text vs app, easy rescheduling, deposits for private services and recalls for the next dose.
· 7 min read
Online booking
Pharmacy booking systems in the UK: what to look for in 2026
A practical checklist for UK pharmacies choosing a booking system: real availability, your website, NHS and private services, deposits and reminders.
· 8 min read
See it with your own services
Book a demo. We'll show you the product with services like yours, and set you up if it's right for you.