Pricing
Plans for every pharmacy
Start free, add features as you grow, or let us run more of it for you. Prices exclude VAT.
Plans
2 months free on Clinic and Pro
Standard
Start free, pay per booking
Free
£2.00 +VAT per completed booking
Includes
- Text messages
- Your own booking site
- Online bookings
- Calendar and Today
- Email reminders
- Reviews
Clinic
Take payments and screen patients
£59/month+VAT
No per-booking fee
Everything in Standard, plus
- Card payments
- Pre-screen forms
- Patient inbox
- Website widget
- Reports
- PGDs and consultations
Pro
Grow with marketing and texts
£99/month+VAT
No per-booking fee
Everything in Clinic, plus
- Custom domain
- CSV exports
- Marketing emails
- Your own branded app
Pro Plus
Most popularDone-for-you set-up and support
£149/month+VAT
+ £499 one-off set-up +VAT
No per-booking fee
Everything in Pro, plus
- Multiple branches
- Managed Google Business Profile
- NHS website profile kept up to date
- Patient list import from your PMR
- Priority support
- Quarterly review call
Built and run for you by Karad Infotech
Bespoke
Your own website, built and run for you
Everything in Pro Plus, with a custom website built, hosted and looked after by Karad Infotech.
£199/month+VAT
+ £1,999 one-off set-up +VAT
No per-booking fee
- Everything in Pro Plus
- A custom website by Karad Infotech
- Hosting and maintenance
Add-on · available with any plan
Local SEO by Karad Infotech
One branch
£399/month+VAT
Two branches
£699/month+VAT
More branches
Contact us
+ £499 one-off set-up +VAT
- Local search rankings
- Content
- Google Business Profile optimisation
- Monthly reporting
Messaging
Emails: Free on every plan
Booking emails and reminders; campaigns within your monthly allowance
Text messages: 4p per text +VAT
On every plan: per UK message part, on top of your plan, with a monthly allowance we agree with you
Card payments go through your own Stripe account; Stripe's processing fees apply.
Compare plans
| Feature | StandardFree | Clinic£59/month | Pro£99/month | Most popularPro Plus£149/month | Bespoke£199/month |
|---|---|---|---|---|---|
| On every plan | |||||
| Online booking site | Included | Included | Included | Included | Included |
| Pharmacy Services app for patients (iPhone and Android, app notifications) | Included | Included | Included | Included | Included |
| Calendar and Today | Included | Included | Included | Included | Included |
| Patient records | Included | Included | Included | Included | Included |
| Team and roles | Included | Included | Included | Included | Included |
| Services, hours and availability | Included | Included | Included | Included | Included |
| Booking emails and reminders | Included | Included | Included | Included | Included |
| Features | |||||
| Card paymentsTake card payments, deposits and card holds online, with Stripe. | Not included | Included | Included | Included | Included |
| ReviewsAsk patients for reviews after their appointment and show them on your site. | Included | Included | Included | Included | Included |
| Pre-screen formsPre-screen questionnaires patients answer before they choose a time. | Not included | Included | Included | Included | Included |
| Patient inboxRead and answer patients' messages in one inbox. | Not included | Included | Included | Included | Included |
| Website widgetPut the booking widget on your own website. | Not included | Included | Included | Included | Included |
| Custom domainUse your own web address for your booking site. | Not included | Not included | Included | Included | Included |
| ReportsFigures and charts for bookings, services, patients and money. | Not included | Included | Included | Included | Included |
| CSV exportsDownload reports and patient lists as CSV files. | Not included | Not included | Included | Included | Included |
| Marketing emailsEmail campaigns and automations to patients who agreed to hear from you. | Not included | Not included | Included | Included | Included |
| Text messagesText message reminders and marketing texts. | Included | Included | Included | Included | Included |
| Multiple branchesRun more than one branch from one account, each with its own team, hours and services. | Not included | Not included | Not included | Included | Included |
| Your own branded appYour pharmacy's own name, logo and colour on the app patients add to their phones (without it, they get the Pharmacy Services app). | Not included | Not included | Included | Included | Included |
| PGDs and consultationsKeep your signed PGDs in one place, record which pharmacists are authorised under each, stop online booking when a PGD lapses, and record consultations with a pharmacist's sign-off. | Not included | Included | Included | Included | Included |
| Done for you | |||||
| Managed Google Business ProfileWe keep your Google profile's services, opening hours and booking link up to date. | Not included | Not included | Not included | Included | Included |
| NHS website profile kept up to dateWe keep your pharmacy's details on the NHS website current. | Not included | Not included | Not included | Included | Included |
| Patient list import from your PMRWe import your existing patient contact list (names, dates of birth and contact details) from your PMR system's export as part of set-up, so your patients are ready to book and receive reminders. No medication records are imported. | Not included | Not included | Not included | Included | Included |
| Priority supportYour questions go to the front of the queue. | Not included | Not included | Not included | Included | Included |
| Quarterly review callEvery quarter, we look at your bookings with you and suggest what to change. | Not included | Not included | Not included | Included | Included |
| Set-up done for youThe one-off set-up fee covers setting up and optimising your Google Business Profile and updating your NHS website profile, plus importing your services, opening hours and your patient list from your PMR export. | Not included | Not included | Not included | Included | Included |
| A custom website by Karad InfotechA fast website designed and built for your pharmacy, connected to your bookings. | Not included | Not included | Not included | Not included | Included |
| Hosting and maintenanceWe host your website, keep it up to date and make your changes. | Not included | Not included | Not included | Not included | Included |
| Prices | |||||
| Monthly | Free | £59 +VAT | £99 +VAT | £149 +VAT | £199 +VAT |
| Paid yearly | — | £590 a year +VAT (2 months free) | £990 a year +VAT (2 months free) | £1,788 a year +VAT | — |
| Set-up fee | None | None | None | £499 +VAT | £1,999 +VAT |
| Per completed booking | £2.00 +VAT | None | None | None | None |
| Booking emails and reminders | Included | Included | Included | Included | Included |
| Text messagesEvery plan: per UK message part, on top of the plan, with an agreed monthly allowance | 4p +VAT | 4p +VAT | 4p +VAT | 4p +VAT | 4p +VAT |
Free digital health check
See how your pharmacy looks online in 30 seconds
We check your website, Google profile and NHS website listing, score them out of 100 and show you the three things worth fixing first. Free, with no details needed to see your score.
- Website
- Google profile
- NHS website listing
Websites and SEO
Websites and SEO by Karad Infotech
Karad Infotech, the team behind Pharmacy Services, also designs and builds fast websites for pharmacies and clinics, connected to your online booking, and helps you get found in local search.
124–128 City Road, London EC1V 2NX
Recent work
Community pharmacy
Brookfield Pharmacy
Next.js
- Online booking
- 24/7 prescription ordering
- 99Lighthouse Performance
- 92Lighthouse SEO
Community pharmacy
Qrystal Pharmacy
Next.js
- Online booking
- Same-day delivery
- Google Business Profile optimisation
- 100Lighthouse Performance
- 100Lighthouse SEO
Travel clinic
Gloucester Travel Clinic
Vite + React
- Online booking
- 100Lighthouse SEO
Dental clinic
Confidental Clinic
Next.js + headless CMS
- Website with editable content
- 98Lighthouse
Lighthouse scores are self-reported by Karad Infotech.
FAQ
Pricing questions
Do emails cost extra?
No. Booking confirmations, reminders and review requests are free on every plan. Campaigns and automations come with plans that have marketing emails, within a monthly email allowance we set with you.
How much do text messages cost?
Text messages are available on every plan: 4p per UK text message part, billed on top of your plan; we agree a monthly allowance with you. A part is up to 160 characters (fewer with emoji or some special characters), and longer texts use more parts. Rates for non-UK numbers may differ.
What's the per-booking fee?
Some plans have a small fee for each completed booking. Cancelled bookings and no-shows don't count. Where a patient pays by card it's usually taken from that payment; anything else goes on a monthly statement you can see in Payments.
What do card payments cost?
Card payments go through your own Stripe account, and Stripe's processing fees apply on top of your plan.
Do patients pay to book?
No. Patients book for free. You set the prices of your private services; NHS services are never charged online.
Is there an app for patients?
Yes, on every plan. Patients add the Pharmacy Services app to their home screen from your booking site, on iPhone and Android, and get app notifications for reminders and booking updates. It installs from the browser: it isn't in the App Store or Google Play yet. On Pro, Pro Plus and Bespoke it's your own branded app, with your pharmacy's name, logo and colour on their phones.
Can I change plan later?
Yes. Ask to change plan from Settings and we'll switch it over.
Is it cheaper to pay yearly?
Yes. Plans with a yearly price cost less when you pay for the year up front: switch Pricing to Annual to see each plan's saving.
What's the set-up fee for?
Plans and add-ons where we do work for you have a one-off set-up fee, shown under the price. On Pro Plus it covers setting up and optimising your Google Business Profile and updating your NHS website profile, plus importing your services, opening hours and your patient list from your PMR export (contact details only: no medication records). On Bespoke it covers building your custom website.
Who provides Pharmacy Services, and how do I reach you?
Pharmacy Services is a product of Karad Infotech Ltd. Call us on 020 4516 9416 or email connect@karadinfotech.com.
Not sure which plan?
Book a demo and we'll recommend one for the services you offer.