Privacy notice

Who we are

Karad Infotech Ltd (Registered in England and Wales, No: 11541799. VAT: 499671908.) runs Pharmacy Services and this health check. We are registered with the Information Commissioner's Office, registration number ZB016453. Registered office: 124–128 City Road, London EC1V 2NX.

Running a check

A check only reads public information about a pharmacy: its website, its Google Business Profile and its listing on the NHS website. We keep the pharmacy's name, postcode, website, Google and NHS identifiers and what we found, so the result link keeps working.

We also keep a scrambled code made from your internet address (never the address itself), only to stop the check being misused. A check nobody asks the report for is deleted after 90 days.

Asking for the full report

If you ask for the report, we keep your name, role (if you give it), email address, phone number, the pharmacy's name, whether you'd like a demo, and the consent you gave and when.

We use them to email you the report and to contact you about it, by email or phone. We rely on your consent: you can withdraw it at any time by emailing us, and we'll delete your details. We don't sell or share them, and we won't add you to marketing emails unless you ask.

We delete these details 24 months after you asked, or sooner if you ask us to.

Who else is involved

We use Google (the Places and PageSpeed Insights services) and the NHS website's directory to run checks, sending them only the pharmacy's public details. Our database is stored in the UK (London). Emails are sent through our email provider, Resend, which may process them outside the UK under its own data protection terms.

Your rights

You can ask for a copy of your details, ask us to correct or delete them, or object to how we use them. Email connect@karadinfotech.com or call 020 4516 9416. You can also complain to the Information Commissioner's Office (ico.org.uk).