Fewer no-shows, without picking up the phone
Booking emails, reminder emails and texts, and campaigns and automations for patients who agreed to hear from you.
- A booking for tomorrow at 10:30.
- 24 hours before, the reminder email goes out.
- A text reminder follows, from your pharmacy's sender name.
- Both sent, without anyone picking up the phone.
Reminders, texts and marketing
What you get
- A confirmation when patients book, and reminders 24 hours and 2 hours before. You can change the timings.
- Text reminders too, from your own sender name.
- Reminders wait until morning instead of arriving in the middle of the night.
- Email and text campaigns to patients who agreed to hear from you, with test sends and scheduling.
- Automations for seasonal recalls, next doses, "we miss you" and after-visit follow-ups. Unsubscribes and STOP replies are handled for you.
How it works
Three steps
Step 1: Choose what goes out
Switch reminders on and set their timings in Settings.
Step 2: We send them
Emails and texts go out on time, every time, for every booking.
Step 3: Bring patients back
Recalls and campaigns go to the patients who said yes.
Works with
Related features
Patients and inbox
Patient records with clinical details, consultations, consent history and notes, and an inbox for patients' replies.
Learn moreReviews
Review requests after completed appointments, reviews and replies on your booking site, and alerts for low ratings.
Learn moreOnline booking
A booking site for your pharmacy, a widget for your existing website, and times that come from your real hours and team.
Learn more
Guides
Read more
Reminders
Pharmacy appointment reminders: how to cut no-shows this winter
How UK pharmacies cut no-shows: reminder timing, email vs text vs app, easy rescheduling, deposits for private services and recalls for the next dose.
· 7 min read
Online booking
Pharmacy booking systems in the UK: what to look for in 2026
A practical checklist for UK pharmacies choosing a booking system: real availability, your website, NHS and private services, deposits and reminders.
· 8 min read
See it with your own services
Book a demo. We'll show you the product with services like yours, and set you up if it's right for you.