Reviews from patients who really came in
Review requests after completed appointments, reviews and replies on your booking site, and alerts for low ratings.
- Only patients whose appointment was completed are asked.
- Your public reply sits under the review.
- Low ratings are flagged on Today and by email.
Simplified screens with sample data.
Reviews
What you get
- We ask for a review 2 hours after an appointment is completed: only patients who came in can leave one.
- Reviews show on your booking site, with your public reply.
- Ratings of 2 stars or fewer are flagged to owners and pharmacists straight away.
- Add a link to your Google review page if you'd like patients to leave one there too.
- Removing a review needs a stated reason, is recorded in the audit log and can be undone.
How it works
Three steps
Step 1: Complete the appointment
That's the only trigger: no lists to upload.
Step 2: The patient is asked
One email, 2 hours later, with a link that lasts 30 days.
Step 3: Reply and share
Answer publicly, and new patients see it on your site.
Works with
Related features
Getting found online
A daily check of your NHS website listing, a free health check of how you look online, review requests, and a booking site on your own web address.
Learn moreReminders, texts and marketing
Booking emails, reminder emails and texts, and campaigns and automations for patients who agreed to hear from you.
Learn moreOnline booking
A booking site for your pharmacy, a widget for your existing website, and times that come from your real hours and team.
Learn more
See it with your own services
Book a demo. We'll show you the product with services like yours, and set you up if it's right for you.